This is one of the areas in which i-Meliore excels. We focus on initiatives
that result in comfortable, customizable service for customers and
produce relationship-building results for service providers. The foundation
for our personalization efforts is provided through a solid information
architecture that is based on user, business as well as context needs
and constraints. We do not adopt a technology-first approach but rather
attempt to develop information architectures that will outlast technology
Through our personalization platforms we provide venues for:
• Customization: Allowing users to build their own channels
• One-to-one service: Allowing customers to receive personalized
treatment based on their own needs and wants.
• Collaborative filtering: Leveraging group behavior and preferences
to improve the service level of the individual customer.
Security and Survivability
Survivability is an emerging discipline that blends computer security
with business risk management. Traditional computer security is
a highly specialized discipline that seeks to thwart intruders through
technical means that are largely independent of the domain of the
application or system being protected. In contrast, survivability
has a very sharp mission focus: to not only thwart computer intruders,
but also to ensure that mission-critical functions are sustained
and an essential set of services is delivered, despite the presence
of cyber-attacks. i-Meliore provides survivability solutions that
expand beyond purely "one size fits all" technical solutions
to include fault tolerance, reliability, usability and so forth.
Knowledge Management is the process through which organizations
generate value from their intellectual and knowledge-based assets.
Most often, generating value from such assets involves sharing them
among employees, departments, and even with other companies in an
effort to devise best practices. i-Meliore can help companies develop
and deploy knowledge management systems that will foster innovation
within the organization, improve customer service, boost revenues
by getting products and services to market faster, streamline operations
and reduce costs by eliminating redundant or unnecessary processes.